Our Policies & Procedures

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Our privacy policy outlines how we collect, use, and protect your personal information in accordance with applicable laws and industry standards. We are committed to ensuring that your privacy is respected and maintained throughout our business relationship. By engaging with our services, you acknowledge that you have read and understood our privacy policy, which is subject to change as necessary. We will notify you of any significant updates, and your continued use of our services will signify your acceptance of the revised policy. We encourage you to review our privacy policy periodically to stay informed about how we are protecting your information. If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us.

In the event that the client wishes to cancel the services outlined in this agreement, a written notice must be provided at least 14 days prior to the intended cancellation date. Failure to provide such notice may result in the client being responsible for any fees incurred during that notice period. All cancellation requests will be acknowledged in writing, ensuring both parties are aware of the change in services.

Our commitment to data protection is paramount, and we adhere to all applicable laws and regulations regarding the handling of personal information. We implement robust security measures to safeguard data against unauthorized access, loss, or misuse. Furthermore, we ensure that any personal data collected will be limited to what is necessary for the purposes of our services and will not be retained longer than required. Clients have the right to access their data, request corrections, or demand deletion in accordance with relevant legal frameworks. We also train our staff regularly on data protection best practices to maintain a culture of privacy and security within our organization. By engaging with us, you agree to our data protection practices as outlined in this policy.

In the event of any grievances arising during the execution of this contract, both parties agree to address the issue promptly and in good faith. The aggrieved party shall provide written notice detailing the nature of the grievance within seven (7) days of its occurrence. Upon receipt of such notice, the other party shall have fourteen (14) days to respond in writing, proposing a resolution or requesting further discussion. Should the grievance remain unresolved after this initial exchange, both parties commit to engaging in a mediation process facilitated by a mutually agreed-upon third party. This approach aims to foster open communication and collaboration, ensuring that all concerns are addressed effectively. If mediation is unsuccessful, the parties may then pursue other legal remedies as stipulated in this contract.

Clients are expected to utilize technology resources responsibly and in accordance with our established guidelines. This includes refraining from any activities that could harm, disrupt, or compromise the integrity of our systems or data. Unauthorized access to confidential information, sharing of sensitive material, or engaging in illegal activities through our technology platforms is strictly prohibited. We reserve the right to monitor usage to ensure compliance with this policy and may impose penalties for any violations. By adhering to these standards, clients help maintain a secure and productive environment for all users.

Our Anti-harassment & Discrimination Policy is designed to foster a safe and inclusive environment for all individuals involved in our operations. We strictly prohibit any form of harassment or discrimination based on race, gender, age, sexual orientation, religion, disability, or any other characteristic protected by law. All employees, clients, and partners are expected to treat each other with respect and dignity, and to report any instances of inappropriate behavior promptly. We are committed to thoroughly investigating any complaints and taking appropriate action to address violations of this policy. By working together, we can ensure a workplace where everyone feels valued and empowered.

Our inflatable rentals are perfect for children's birthday parties, school carnivals, and family reunions. We have a variety of bounce houses, slides, and obstacle courses to choose from. Our inflatables are safe and clean, and they are sure to provide hours of fun.

Our Workplace Health & Safety Policy is designed to ensure a safe and healthy environment for all employees, clients, and visitors. We are committed to adhering to all relevant health and safety regulations and standards, fostering a culture of safety through ongoing training and education. Every individual within our organization shares the responsibility for maintaining a safe workplace and is encouraged to report any hazards or unsafe practices immediately. We will perform regular risk assessments and implement necessary measures to mitigate identified risks. By collaborating with our employees, we aim to continuously improve our health and safety practices and ensure a proactive approach to workplace safety.

The Client agrees to comply with all applicable laws, regulations, and industry standards in the performance of their obligations under this contract. This includes, but is not limited to, compliance with local, state, and federal laws related to labor, safety, environmental protection, and data privacy. The Client acknowledges that any failure to adhere to these legal requirements may result in penalties, including but not limited to fines, suspension of services, or termination of this agreement. Furthermore, the Client shall promptly notify the Company of any legal issues or changes in relevant laws that may affect the execution of this contract. The Company reserves the right to request documentation demonstrating compliance with these obligations at any time during the term of this agreement.

All parties involved agree to adhere to established social media policies to ensure a positive and professional online presence. This includes, but is not limited to, refraining from sharing confidential or proprietary information and maintaining a respectful tone in all interactions. Content posted on social media platforms must align with the company’s branding and values, and any posts that could potentially harm the reputation of the business or its stakeholders are strictly prohibited. Additionally, all employees and representatives are encouraged to seek guidance from the designated social media manager prior to posting any content related to the company. Violations of these policies may result in disciplinary action, up to and including termination of the contract.

The SMS Use Policy outlines the acceptable practices for sending and receiving text messages within our business framework. Clients are advised to ensure that all SMS communications are relevant, concise, and respectful, maintaining a professional tone at all times. Users must refrain from sending unsolicited messages or spam, as this could compromise the integrity of our communication channels and the trust of our recipients. Additionally, it is imperative to comply with all applicable laws and regulations regarding data privacy and consent related to SMS marketing and communications. Violations of this policy may result in corrective actions, including potential termination of service. By adhering to this policy, we can ensure a productive and respectful communication environment for all parties involved.

The Email Use Policy outlines the acceptable use of email communications within our organization. All employees must ensure that their email correspondence is professional, respectful, and relevant to business activities. Personal use of company email should be limited and not interfere with work responsibilities. Additionally, sensitive or confidential information should never be disclosed via email unless proper security measures are in place. Failure to comply with this policy may result in disciplinary action, including potential termination of employment. Regular training and reminders will be provided to ensure all employees understand and adhere to these guidelines.